The Benefit:

Jet Club includes a funeral benefit which pays out R3 500 if you die, and R1 500 if your partner dies ( if you have nominated a partner to be covered by the funeral benefit). Your partner is your legal husband, wife or civil union spouse or a person who is in a permanent relationship with you and who shares a permanent home with you, who is 18 ( eighteen) or older.

Foschini Retail Group (Pty) Ltd is an authorised financial services provider  (FSP no 32719).  The funeral benefit is underwritten by Guardrisk Life Limited, an authorised financial service provider (FSP no 76) and an insurer licensed to conduct life insurance business in terms of the Insurance Act, 2017.

When can a claim be made?

Claims can be submitted to us within 3 months of your death or your partner’s death.

Claims will be paid out by electronic funds transfer ( EFT).

Claims can be submitted by completing a claim form and handing it in at any Jet store or emailing it to our insurance Claims Department at claimsadmin@tfg.co.za

You must have paid the amount required by us on your TFG Money Account for more that two consecutive months if you want to claim, and you must have not reached your credit limit on your TFG Money Account.

Who can claim

You must claim the funeral benefit if your partner dies. Your partner must claim the funder benefit if you die. IF you don’t have a partner, a person who is financially depended on you, your sibling ( including half sibling or step sibling) or a parent ( including natural or legally adoptive parent) must claim.

Documents you need to claim

All required documents must be submitted with the claim, The required documents are:

  • A certified copy of the death certificate;
  • A certified copy of the claimant‘s identity document;
  • A certified copy of the deceased’s identity document;
  • A certified copy of the beneficiary’s identity document (if you have died);
  • A copy of the DHA1663- Notice of Death form (completed by the medical practitioner who has certified the death);
  • A Police Report in instances where the accidental death is a result of a motor vehicle accident, suicide or where the death is under investigation.

Questions & queries

For existing claim queries, email jetclubclaims@hollard.co.za. For more about the travel benefit, contact customer services on the number below and select option 4. 0860 834 834

For full details on the funeral benefit, see the Jet Club terms and conditions. The funeral benefit is underwritten by Hollard Life Assurance Company Limited, a licensed life insurer in terms of the Insurance Act 18 of 2017.

Terms & Conditions apply

How to claim

Call us:

South Africa & Namibia 0800 0045 45

South Africa & Namibia +27 (0)11 911 8258

USSD:

Call me back: Dial *130 8327 2801#

Redeem your grocery vouchers: Dial *130*3242*48#

Whats app:

JET Club bot - to access vouchers: +27 (0)66 505 4108

Funeral benefit
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Guardrisk Life Limited

*Underwritten by Guardrisk Life Limited, an authorised financial services provider and an insurer licensed to conduct life insurance business in terms of the Insurance Act 18 of 2017. Foschini Retail Group (Pty) Ltd is an authorised financial services provider. Ts, Cs, exclusions, limitations Apply- ask in store or see www.mytfginsure.co.za