Fix-My-Home Emergency Repairs
Just let Jet Club’s Fix-My-Home benefit handle it. Just call our call centre and professional, affordable help will arrive within two hours.
PROFESSIONAL HOUSEHOLD EMERGENCY HELP
• You can phone for an electrician, plumber, locksmith, glazier or someone to repair an essential appliance.
• The cost includes the call-out fee and the first hour of labour. You just pay for any parts.
• You can use the service for three events per calendar year.
• You can also get assistance for repairs that aren’t an emergency. For these you settle directly with the service provider at repair time.
ELECTRICAL
WHAT'S COVERED:
- Distribution boards, circuits, main cables
- Earth leakage relays
- Geyser connections, thermostats and elements
- Plug points causing power failures
- General house wiring
- Light fittings or switches causing power failures
- Lightning strikes on wiring
- Burnt connections
- Connections to all electrical motors e.g. electric gate motor • Municipal connections inside of the property
WHAT'S NOT COVERED:
- Electric gates and doors
- Jacuzzi, swimming pool or borehole pumps
- Air conditioners and commercial refrigeration
- Repairs not complying with regulated specifications such as SABS and others
Geyser solar panels
PLUMBING
WHAT'S COVERED:
- Visible burst water connections and pipes
- Municipal connections inside the property
- Blocked drains, toilets, baths and sinks
Geyser overflow valves (lacto and pressure release)
WHAT'S NOT COVERED:
- Jacuzzis, swimming pools or boreholes
- Leak detection inspection
Repairs not complying with regulated specifications such as SABS or others
LOCKSMITH
WHAT'S COVERED:
• Keys broken off or lost for the main entrance or exit to a house.
WHAT'S NOT COVERED:
- Burglary incidents
- Outbuildings
- Padlocks
- Safes
- Replacing of damaged locks – you will be assisted at your own expense.
- Broken or lost keys of an outbuilding that
- isn’t the primary residence.
The cutting or replacement of keys or door locks.
APPLIANCES
WHAT'S COVERED:
- Fridges
- Freezers
- Washing machines
- Stoves (only if complete function is lost – if one or more plates are working it is not deemed to be an emergency repair)
WHAT'S NOT COVERED:
- Damages to cosmetic parts (parts not influencing the operation of the appliance)
- Repairs to items damaged due to theft, rust, fire or ordinary wear and tear
All appliances not listed above
HOW TO USE IT
- Dial *130*3272*01# and we’ll call you back. Or call one of these numbers:
- South Africa & Namibia 0800 00 45 45
- Botswana, Lesotho & Swaziland +27 11 991 8258
