Fix-My-Home Emergency Repairs


A home emergency is stressful – a burst water pipe, being locked out of the house, a fridge that suddenly stops working. The inconvenience and unexpected costs all add to an already tense situation. 



Just let Jet Club’s Fix-My-Home benefit handle it. Just call our call centre and professional, affordable help will arrive within two hours.

PROFESSIONAL HOUSEHOLD EMERGENCY HELP

  • You can phone for an electrician, plumber, locksmith, glazier or someone to repair an essential appliance.
  • The cost includes the call-out fee and the first hour of labour. You just pay for any parts.
  • You can use the service for three events per calendar year. 
  • You can also get assistance for repairs that aren’t an emergency. For these you settle directly with the service provider at repair time. 

ELECTRICAL

What's Covered:
  • Distribution boards, circuits, main cables
  • Earth leakage relays
  • Geyser connections, thermostats and elements
  • Plug points causing power failures
  • General house wiring
  • Light fittings or switches causing power failures
  • Lightning strikes on wiring
  • Burnt connections
  • Connections to all electrical motors e.g. electric gate motor
  • Municipal connections inside of the property
What's Not Covered:
  • Electric gates and doors
  • Jacuzzi, swimming pool or borehole pumps
  • Air conditioners and commercial refrigeration
  • Repairs not complying with regulated specifications such as SABS and others
  • Geyser solar panels

PLUMBING

What's Covered:
  • Visible burst water connections and pipes
  • Municipal connections inside the property
  • Blocked drains, toilets, baths and sinks
  • Geyser overflow valves (lacto and pressure release)
What's Not Covered:
  • Jacuzzis, swimming pools or boreholes
  • Leak detection inspection
  • Repairs not complying with regulated specifications such as SABS or others

LOCKSMITH

What's Covered:
  • Keys broken off or lost for the main entrance or exit to a house.
What's Not Covered:
  • Burglary incidents
  • Outbuildings
  • Padlocks
  • Safes
  • Replacing of damaged locks – you will be assisted at your own expense.
  • Broken or lost keys of an outbuilding that
  • isn’t the primary residence.
  • The cutting or replacement of keys or door locks.

APPLIANCES

What's Covered:
  • Fridges
  • Freezers
  • Washing machines
  • Stoves (only if complete function is lost – if one or more plates are working it is not deemed to be an emergency repair)
What's Not Covered:
  • Damages to cosmetic parts (parts not influencing the operation of the appliance)
  • Repairs to items damaged due to theft, rust, fire or ordinary wear and tear
  • All appliances not listed above

HOW TO USE IT

  • Dial *130*3272*01# and we’ll call you back. Or call one of these numbers: 
  • South Africa & Namibia 0800 00 45 45
  • Botswana, Lesotho & Swaziland +27 11 991 8258

Terms & Conditions Apply. 
Fix-My-Home Emergency Repairs Fix-My-Home Emergency Repairs Reviewed by Michelle Pienaar on November 03, 2018 Rating: 5

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